This session will teach you how to manage customer complaints, including why and where your customers complain, how to turn customer service into a marketing advantage, and more. Read more
Having children at home for a three-month stint creates logistical issues that can thwart your small business's productivity. Here are 7 tips for succeeding as a business owner and parent during summer break.
One of the most challenging parts of being a solopreneur is the need to be constantly learning. While books may be able to explore a topic in greater depth, regularly updated podcasts can keep you current on new strategies for an ever-changing market, which is essential for a solopreneur on the cutting edge.
In this webinar, you'll learn simple ways to repeatedly reach customers with email marketing, how to turn more website visitors into subscribers, how to automate timely engagement Read more
Join this session to learn about employer liability, key elements of a non-harassment program, and policies & procedures that can help protect your employees and your business. Read more
This webinar will cover emerging consumer search behaviors, tips for using data to understand consumer needs and what you can do to position your business for success. Read more
The interaction between customer and salesperson would be dramatically improved if the salesperson wore a NAMETAG. The nametag enables the customer to quickly establish a more meaningful, positive and personal relationship with the service person that can only lead to better things for both parties.